Shipping policy
Shipping Policy
Last Updated: June 2026
At UpLyft, we are committed to delivering your order as quickly and smoothly as possible.
Order Processing
All orders are processed within 1–2 business days after payment has been successfully received.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, promotional campaigns, or holiday seasons, processing times may be slightly longer. If there is a significant delay with your order, we will contact you via email.
Shipping Times
Once your order has been dispatched, estimated delivery times are:
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7–14 days after dispatch for most destinations
Please note that delivery times are estimates and may vary depending on your location, customs processing, local courier services, weather conditions, and other factors beyond our control.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information (where available).
Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.
Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to customs processing, carrier disruptions, weather conditions, peak seasons, holidays, or other factors beyond our control.
Delivery delays do not automatically qualify for refunds, replacements, or chargebacks.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete.
UpLyft is not responsible for delays, lost shipments, failed deliveries, or additional charges resulting from incorrect or incomplete shipping details provided by the customer.
Lost Packages
If your package appears to be lost in transit, please contact us at hello@uplyftwears.com.
A package may be considered lost if it has not been delivered within a reasonable timeframe and has been confirmed as lost by the carrier. Once verified, we will work with you to provide a suitable resolution.
Delivered Packages
If tracking information shows that an order has been successfully delivered to the shipping address provided at checkout, UpLyft is not responsible for packages that are subsequently lost, stolen, misplaced, or otherwise unavailable after delivery.
Customers are encouraged to ensure that a secure delivery location is available for all orders.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and provide:
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Your order number
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Photos of the damaged packaging and product
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A brief description of the issue
We will review the situation and work towards an appropriate resolution.
Contact Us
If you have any questions regarding shipping or your order status, please contact us:
UpLyft
Website: https://uplyftwears.com
Email: hello@uplyftwears.com